Terms of Service

Effective date: July 24, 2026

These Terms of Service (the "Terms") govern access to and use of the AuditIQ platform (the "Service") by the audit or accounting firm that registers an account (the "Firm", "you") and the individuals the Firm invites to respond to inquiries ("Respondents"). By creating an account or using the Service you agree to these Terms on behalf of your Firm.

1. The Service

AuditIQ provides a workflow for conducting required audit inquiries: secure respondent links, an AI-assisted interviewer that asks mandated questions verbatim and probes answers with limited neutral follow-ups, consent-gated audio and video recording, reviewer tooling, and exportable workpaper evidence. The Service is a tool that supports the Firm's audit procedures; it does not perform an audit and is not a substitute for the Firm's professional judgment.

2. Professional responsibility and AI limitations

• The Firm remains solely responsible for compliance with applicable auditing standards (including PCAOB and AICPA standards), for the sufficiency and appropriateness of audit evidence, and for all professional judgments and conclusions.
• Inquiry alone is rarely sufficient audit evidence. Responses gathered through the Service are one input among corroborating procedures.
• AI-generated content (follow-up questions, summaries, and risk flags) can be incomplete or inaccurate and must be reviewed by a qualified member of the engagement team before reliance. Deterministic escalation rules route sensitive matters to the Firm; they do not replace the Firm's own evaluation.
• The Service does not provide accounting, legal, or investment advice.

3. Accounts and acceptable use

• The Firm is responsible for the accuracy of account information, for maintaining the confidentiality of credentials, and for all activity under its accounts.
• Respondent links are confidential, single-respondent credentials. The Firm must send each link only to its intended Respondent and revoke links that may have been exposed.
• You may not: misuse or probe the Service's security; access another firm's data; use the Service to harass or mislead Respondents; record a Respondent without the consent the Service captures; or use the Service in violation of law or professional standards.

4. Respondent consent and recordings

Audio and video recording occur only after the Respondent grants explicit consent in the interview interface, and Respondents may always decline and type their answers instead. Consent records, transcripts, and recordings are retained as audit evidence under the engagement's configured retention period, after which recording content is purged automatically while the certified transcript is preserved. The Firm is responsible for ensuring its use of recordings complies with the laws applicable to it and its clients (including any two-party consent requirements in relevant jurisdictions).

5. Fees and payment

Use of the Service is billed monthly per the pricing in effect for the Firm: a platform fee, a fee per active engagement, and a per-turn fee for AI interviewer usage beyond the included allowance. Usage is metered in-app and visible to the Firm at all times. Invoices are issued monthly and payable within 30 days by wire or ACH; payment is collected outside the platform and reconciled against each invoice. Overdue amounts may result in suspension of the Service after notice. Fees are exclusive of taxes, which are the Firm's responsibility.

6. Firm data and ownership

As between the parties, the Firm owns all engagement data, respondent responses, recordings, documents, and exports ("Firm Data"). AuditIQ processes Firm Data only to provide the Service, as described in the Privacy Policy, and does not use Firm Data to train AI models. The Firm can export its evidence at any time (CSV, JSON, and memo formats). Upon written request following termination, AuditIQ will delete Firm Data within 30 days, subject to legal retention obligations.

7. Confidentiality

Each party will protect the other's confidential information with at least the care it uses for its own, and use it only as needed to perform under these Terms. Audit responses and recordings are treated as the Firm's confidential information.

8. Availability and support

AuditIQ is provided as a hosted service and targets high availability but is provided without a guaranteed uptime level unless separately agreed in writing. Planned maintenance and factors outside AuditIQ's control (including outages of subprocessors) may affect availability.

9. Disclaimers and limitation of liability

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. TO THE MAXIMUM EXTENT PERMITTED BY LAW, AUDITIQ'S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE SERVICE IS LIMITED TO THE FEES PAID BY THE FIRM IN THE TWELVE MONTHS PRECEDING THE CLAIM, AND NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES. NOTHING IN THESE TERMS LIMITS LIABILITY FOR FRAUD, WILLFUL MISCONDUCT, OR AMOUNTS THAT CANNOT BE LIMITED BY LAW.

10. Termination

The Firm may stop using the Service at any time. Either party may terminate for material breach uncured within 30 days of notice. Upon termination the Firm's access ends; export your evidence before closing the account. Sections 2, 6, 7, 9, and 11 survive termination.

11. General

These Terms are the entire agreement regarding the Service and supersede prior discussions. AuditIQ may update these Terms prospectively; material changes will be notified in-app or by email at least 30 days before taking effect, and continued use after the effective date constitutes acceptance. If any provision is unenforceable, the remainder stays in effect. Neither party may assign these Terms without consent, except to a successor in a merger or asset sale. Questions about these Terms: contact your AuditIQ account contact or the platform operator.